ETS (Enquiry-Trial-Signup) is a cloud-based service management solution that enables Indigo Education Group to simplify their business and sales operations. The solution offers features that include a ticketing system, task tracker, student enrollment service and digital attendance. The solution also provides a mobile app for iOS and Android that allows IT administrators to service requests remotely.
ETS offers customization of email and text message templates that can be sent to customers for alerts and notifications. The solution also offers a dashboard that provides an at-a-glance view of various key performance indicators to enable executives identify problems and take timely corrective actions and prevent bottlenecks.